Exchanges
We do not offer online exchanges for online orders at this time. Please take advantage of our Virtual Size Finder and Style Guides for sizing assistance and style recommendations. In lieu of an exchange, you will need to request a Return Authorization for the unwanted item(s) and purchase the desired item(s) from our website.
We offer in-store exchanges only for both online and in-store purchases to the Kiya Tomlin store.
Items received as a gift may be exchanged in-store or refunded to a gift card for the value of the item at the time of purchase. Online gift exchanges would require a gift card being sent to the original purchaser, who would then need to forward the digital gift card to you. We are unable to execute an on-line exchange or return without the original purchaser being notified.
Please note that all items must be returned in their original condition: not worn, altered or washed, and with all tags attached.